Whenever you select a cleaning service, there are a few things you should check before you actually hire them. These factors can be very important later on, especially if you and the cleaning service have a disagreement.
First, make certain the service has insurance. If one of the cleaning staff is injured while cleaning your home or office, you do not want to end up responsible for the medical bills. In fact, there’s a chance your personal or company insurance policy may not cover these types of injuries, leaving you or your company fully responsible for any medical costs!
Second, you should only hire a cleaning service that takes responsibility for theft. If any of the cleaning staff steals from you or your business, you need to make certain that the cleaning service will replace whatever was stolen and will prosecute the thief.
Third, ask for references. When calling these references, ask questions such as the length of time they have used the service, if they’ve ever made a complaint against the service, and if they would provide that particular cleaning service.
Fourth, ask about the hiring process of the service, especially if your office has expensive equipment or has confidential information that cleaners may have access to. Ask if employees are subject to a criminal background check and ask for a list of qualifications that each employee must meet.
Finally, know what you’ll be expected to provide. Some cleaning services ask that those who hire them provide all the necessary equipment and cleaning supplies, including rubbish bags, vacuum cleaners, brooms, and cleaning chemicals. Others may bring some items but need you to provide others. Knowing exactly what you are responsible for will prevent misunderstandings later.
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